Industry News

Hospitality & Travel Industry News

 US Foods - Homebase Web based Scheduling (6/11/2018) 
   


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 6 Hotel Trends to Watch in 2018 (6/11/2018) 
   

From US News:
Technology and an emphasis on local experiences will define travel in 2018.
The hotel industry is changing in more ways than one. Thanks to a new generation of passionate, millennial travelers and growing competition brought on by the ever-evolving sharing economy, the industry is upping its game to cater to a rapidly changing customer base. To better understand these trends, U.S. News consulted hospitality experts to see if these innovations will last or if they're just fleeting fads. From intuitive in-room technology to a more interactive customer service experience, these are the top hospitality trends to look out for in 2018.  For the full story, click here.

 Misleading Hotel Booking Transactions (6/11/2018) 
   

From AH&LA:
Nearly one in four consumers say they were misled by a third-party travel company
As Americans begin gearing up for the busy summer travel season, new research from the American Hotel & Lodging Association (AHLA) suggests that online booking scams and fraudulent and misleading travel websites and companies continue to mislead and confuse consumers. That’s why AHLA is encouraging consumers to Avoid Shady Deals and Have a Sunny Stay by searching smarter for their hotel stays through the launch of their summer “Search Smarter” education and awareness campaign. For the full story, click here. 


 How Does Trip Advisor Rank Hotels? (6/11/2018) 
   

Excerpt from Travel Tripper
TripAdvisor’s Popularity Algorithm was changed back in 2016, and more recently in March 2018. The latest update was designed to provide a fairer and more consistent form of ranking that looks at \'performance over time\'.

TripAdvisor hasn’t explicitly described how the algorithm has been tweaked, but indicates that a hotel that’s received consistently good ratings for a decade will outrank a hotel that’s gained excellent reviews over a few months, but been less popular before. As a result of this algorithm update, some hotels have seen their ranking move up, while others have gone down.

The current version of the algorithm is based on assessing three areas: quality, recency and quantity. Let’s look at how each of these work in more detail.
Click here to read the complete article.